PLEASE READ BEFORE BUYING EUROPEAN BREAKDOWN COVER. I know it's an essay! Single lady traveller (66yrs) campervanning in France. On arrival in France heard a noise I thought was coming from rear wheel . Stopped in a Campsite and phoned RAC. 50 * minutes to report problem due to limited English of operator. Informed a breakdown truck would come and take me to a garage. Advised NOT to drive. Breakdown truck arrived 2 hours later, driver turned on my engine, revved it and then showed me a screen shot of garage to go to and then drove off. Phoned back to UK operator as couldn't get through to EU operator. Asked why I was just directed to a garage and told that unlike in UK roadside mechanics in France DON'T operate, rather you are taken to a garage. Then transferred me to French operator who strongly advised me to DEFINATELY NOT drive my van, mentioned this could in someway compromise my cover. Said he would try to get this sorted, I may have to stay in a hotel or 'compound' that night, but couldn't tell me where?? Said I would stay put in Campsite ( I have a wee dog) but emphasised I needed to be out by MIDDAY the following day as Camsite fully booked. Heard NOTHING rest of the day and eventually I phoned them ( yet again) at 11.15 the following morning. Level of frustration high now and not helped that again I had to phone UK as couldnt get through to local team. Had to explain ALL of my situation again and then told to hold, sometime later another voice came on and asked what the problem was!! Had to explain AGAIN and at this point had 20 minutes to get out of Campsite. After negotionaltion with really nice Campsite staff, I could wait til another breakdown truck arrived 1 1/2 couple hours later, although told it would be 45mins. Driver test drove my van for about 3 minutes, returned, looked at my rear tyre and said it was deformed. Showed me a screenshot of local garage who sold tyres. Said it was OK to drive. Now I'm really confused as I had been led to believe the driver was instructed to take me to a garage and that I was not to drive vehicle?? He drove off after I asked him to email that info to RAC. Moved out of site entrance and parked up wondering what to do now. Shortly afterwards got a call from RAC UK operator asking me why I had sent away the driver!! Operator said she would source tyres for me. ( Need 2 replaced in France). She couldnt understand what I was meaning when I tried to give her the tyre size! This had descended into farce. Found another campsite 3 kilometres away and parked up. Easter Friday so nothing going to happen till at least Tuesday. No further communication over the weekend from them until they answered my second email on the Sunday saying there was nothing they could do. Informed them I would now deal with this myself. Lovely Campsite owners sourced me a garage where my tyres were in stock and also arranged for me to see a mechanic beforehand to check the 'drivers' diagnosis was correct. Mechanic doubtful tyre was warped. I got them changed anyway as aware that one of the operators said that if I drove it without it being checked by them then it could compromise my cover. Had both rear tyres changed and when drove out of garage the noise was AS BEFORE , so obviously that was NOT the source of the noise! Long story, but ended up returning all the way back to Scotland to take my van to my own garage who could find no fault and felt it was tyre noise. Needless to say I lodged a complaint which despite numerous corresponance and my having to correct false info given by the EU operators to the UK complaints officer, my complaint has not been upheld. I asked for compensation of the 200 euros spent needlessly replacing tyres on the advise of an unqualified tow truck driver acting ON BEHALF of the RAC. Offerd £30 in recognition of 'confused communication.' The whole episode was a debacle which the RAC are refusing to take responsibilty and accountablilty for. Have been told they will now no longer communicate with me. I've decided not to pursue this as having gone through cancer surgery and treatment in the past year I just don't have the emotional energy to pursue this any longer. So, please take note of my experience and the subsequent response from the RAC when deciding if this organisation can be trusted to do what they say they will do.