Where do I start?..... Complete waste of time and thieves..... I broke down 70 plus miles from home with 2 other passengers one being my autistic son. I couldn't get hold of my local garage for a recovery so was forced to join the RAC. At first it was great as they said that if I joined I would get FULL member benefits straight away. And after I explained my car issues, that the clutch had broke he said to me that they WOULD get me home. At no point did the guy on the phone say that as a new member I would only get a 10 mile tow to a local garage..... And I had paid £165 plus a month membership fee for someone to turn up in extreme heat to tell me oh your car is broke...... seriously!? He then told me that I was not going to get full membership help as I oy just joined up. So I was stuck 70 plus miles from home with now not enough money to pay for another recovery to come get my car. And we had now a choice, eat and drink or try to get a taxi home. The taxi cost £106 and now I have nothing for food etc the following week and no way of now getting to my car and even getting it towed back home cos they won't refund me until I make a complaint. So I cannot work now nor attend hospital appointments cos they have lied to me about the membership and will not refund me. Avoid these like the plague