I am not a member. On 12.06.2022 my car got broken and I had to call RAC recovery car. I paid by card during the conversation and I didn't received any bill/breakdown raport. Since 16th of June I have been sending emails with requests but without response. Since 12th of July I started calling. I was promised twice that in next 10-15 minutes I will receive what I am begging for but, again, I have nothing. Yesterday, 15th of August I had another conversation with customer service and with tons of "sorry's" I've been promised again that my problem WILL be sorted ASAP. Nothing happened again. I have big one question. Is sending breakdown report to much to do for RAC customer service or customer service completely don't care about customers?