Awful service, they told me to just upgrade my policy and then they'll help, no problems at all but then a third person told me it didn't count and they charged me an extortionate amount to come and look at my car, which I had to pay because I had alreday lost a day's work sorting things out and couldn't risk missing another day at work. Intentional or not, I was lied to and I felt extorted to pay the £161 extra. My complaint was ignored and nobody ever got back to me. Avoid RAC!
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