In 2020 I told them not to auto renewal anymore as the price rocketed and and felt i was forced to pay that year. 2021, they did it again. Made a complaint, they apparently couldn't access the recorded call and refused to accept liability. 2022 guess what... They did it again!! I've moved houses and had no emails nothing. Such scammers and liars. Funny how recorded calls is convenient not accessible by them when they're at fault.
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