Broke down in a dark unlit country lane at 6pm. Single woman on my own. Waited 4 hours getting text message after text message saying we will update you in 30 mins. Managed to get the car to a safe place and get a friend to take me home 20 miles away. The next text message says it's now been upgraded to a priority and someone will call soon. After another hour still nothing. Ended up cancelling the call out. RAC is rubbish and I will never use them again.
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