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Gareth Gloyn
Absolutely shocking service Couldn't fault the recovery guys doing the actual physical side. Made to pay an absolute fortune and waited 22hrs to get home because I didn't want to leave my car. Myself and my wife and two young daughters sat in the cold as where we were left wasn't a great area. Wasn't kept in the loop with what was going on, we kept ringing them to find out. We were given false times and told lies, we weren't told about the links we had to make with other recovery companies to get home. Other companies were not told about our children. Rang and complained and the customer support guy spoke to my wife like a piece of dirt, rang and complained next day and was offered a pathetic refund
2 years ago
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RAC has a 1.4 average rating from 2,776 reviews

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