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MW
Rang at 07:30 to ask for recovery to garage got a call at 11:15 asking if I would wait until next day as they where busy when I explained again that I was stuck by the side of road they agreed to get recovery truck waited 5 hrs so rang again at 16:15 only to be told they wouldn’t be able to recover me to garage. I then had to wait another 2hrs 15mins for a call to say a taxi was going to pick me up and take me home with another taxi to take me back to car in the morning to wait even more. I think RAC have forgotten what good customer service is.
2 years ago
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RAC has a 1.4 average rating from 2,775 reviews

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