On 14th December 2022 I was stranded 60 miles from my home when my car wouldn't start. I waited for six hours for RAC before they rang me and told me that they wouldn't be coming because they didn't have a driver in the area, they told me they would be handing it off to a third party who would probably arrive that night. At this point its 9pm on one of the coldest nights of the year and I told them I couldn't risk being stranded here overnight with my car and had to have a family member drive out and take me home. Don't fool yourself into thinking that being covered by RAC is going to be your safety net when you need it, this company is actually garbage.