Absolutely rubbish! My 5 year old father was stranded for for more than 8 hours in the middle of the road with a snapped ball joint and twisted wheel in a busy residential area and still no-one turned up! My father had to call out a local mechanic to repair on the scene to finally go home! This service is absolutely ridiculous. They are fooling people into buying cheap breakdown cover for no service. People need to wake up! I've heard same stories about the AA where someone was told the waiting time was 72 hours!
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