DON'T USE RAC
We broke down this morning and reported it to RAC at 7.45am. We were 3hr 30mins from home. It's now 19.20. We have been in two different pick up trucks, the last one dropping us off an hour from home. I have two kids in the car (we started our journey at 3am). There are no trucks available to take us the last hour of the journey. Apparently it has to be divided into 3 legs as its too long for one driver. RAC said they would call us in 45 minutes with an update. Its freezing cold and as the engine won't start, there is no heating in the car.
I can't believe the last truck wasn't allowed to take us home. I understand it is very busy today but it's taken over 11.5 hours to travel 2.5 hours. My kids are in tears.
Don't use RAC. They don't fulfill their promises.
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