The worst breakdown service on the United Kingdom.. phoned them on a Thursday because I was at work and when I finished car would not start. This was 3.30pm. had a tex saying they would be a max of 180 minutes. Sat in the car in the cold and waiting. 3 hours later I phoned only to be told they can not give me a time they would be there. So phoned my daughter to come pick me up. I phoned early Friday to be told yes they will be here between 10 am and 12pm. Yes no show. Phoned again they said someone would phone back. No one did. So phoned again and was told a senior manager would phone me. Had a phone call around 10pm saying they would be out around midnight. I said that is no good to me my car is 7 miles away and I have no way of getting there. Ok they said we will phone in the morning. Saturday morning they phoned and said we will send someone out to tow the car to my home address. I did not think about it to about another couple of hours that it was pointless towing the car to my home so phoned them once again they did not believe that no one had been out to look what was wrong. So they said they would send a patrol out Monday morning. Some 4 days after I broke down. This they turned up and found the battery was useless and offered to sell me one for 159 quid. I said no it's ok I can get one for 50 quid at euro parts. I will now be moving to the AA .