9January I had a breakdown on my car in… 9January I had a breakdown on my car in Lichfield..I didn’t had a recovery in my insurance so I try to become a member of RAC .. I ring them and on the same day I become a member ..I said my car had a problem on the gear box I need to bring the car from Lichfield to Coventry they said on the phone no problem just pay £165 and RAC will sorted..Ok no problem and I payed the £165 and then when the patrol guy turn up he said that I had to pay the extra miles lol will cost me £280 just to bring the car from Lichfield to Coventry..I said no I ring again to RAC and I said to cancel the membership straight away and to give me back my £165 and the guy on the phone agreed with me and he said after 5 working days the money will be on my account..I payed £120 to a private garage to bring the car and myself at home ..Today it’s 27/01/2023 and I still waiting for my refund ..I ring them a few times and on the phone everytime I ask for my refund they start being rude and annoying with me on the phone saying that I have to wait 20 working days for the investigation ..Investigation of what?? I payed £165 for a service that i didn’t use ..Why all this time to give me back mine money .Just listen the phone call recorded and listen the guy saying that I will be refund ...I feel I had been scammed.RAC they had been horrible to me ..It’s a shame …Nobody cares about me..I don’t recommend to anyone this company, all they want it’s money nothing else ..