Disgraceful service and communication! Multiple lies told. Our call was logged at 2:20 today, my partner has broken down at the side of the motorway. It’s now 8pm and he’s now SAT in the vehicle, as no collection has been arranged for over 5 hours. We’ve been repeatedly lied to, internal errors apparently and data protection has also been violated. Have a winning spirit– We work hard and are self-motivated to exceed expectations. Act with a servant's heart– We have a passion for making good things happen for all. - this is their apparent mission statement. Appalled to being treated like this and sat here typing knowing the dangers of sitting in a vehicle on the side of a motorway. Shameful service and will obviously be escalated through the appropriate channels in the morning!