My motorcycle would not start at my place of work . waited 2 hours for a patrol and the mechanic did his best to fix the problem . Unfortunatly he had request a tow vehicle ..I waited from 5pm to 11.05 pm . this is just not acceptable and at one stage 10.30 pm the call centre suggested i leave my key and make my own way home ..my reply was quite heated as i did not want them turning up with my motorcycle in the early hours of the morning ..At 10.40 pm I finaly recieved a call informing me recovery would be with me in 20 minutes .. 5pm to 11.05 pm is simply not good enough from an established firm RAC. .. Anyone thinking of taking out membership should look into alternatives first .