My car broke down just as I arrived at work on Thursday 29 June. I telephoned the RAC immediately, the patrol vehicle arrived 20 minutes later.
The patrol mechanic, Chris, quickly diagnosed the problem, (broken gear shift cable) within a few minutes. He sourced a part within the next few minutes and organised delivery to us. The part arrived about 40 mins later.
Fitting the part proved to be very difficult an awkward and Chris worked really hard to fix the problem. He was good natured throughout and worked tirelessly on the repair, he really worked hard and finished the repair to a very high standard.
I can only thank Chris and highly commend him for his attitude and skill he demonstrated.
The cost of the parts were reasonable and fair
Well done by all those involved and ten out of ten for service
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