Really awful service they seem to have really big problems with the systems they use and number of staff they have in the field. Computer generated Text messages are dished out every hour with fake promises to placate us customers and then escalated to a team that does not seem to exist. I used them as it was part of the Tesco Insurance package. I had used AUTOAID before then....and that's who I will use in the future Vote with your feet go somewhere else to get better service nothing can be worse then the RAC surely
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