An absolute disgrace!!!! RAC you are completely exploiting your customers. Absolute con artists! After over 7 years of paying over 30 pound a month plus. My husband has called these out twice! Today would have been the third time. The first two times were very bad experiences but put that down to maybe a busy night but today was next level. 9 calls back and fourth- first to be told he doesn’t have a policy and after me finding all proof and having to email etc you finally and miraculously find his policy. He is stranded on an motorway, panicking and has to deal with a rude person the other end of the phone stressing him out even further. After a few more calls back and fourth he is finally told (after an hour of calls) that you won’t even be able to send anyone! I’d love to know what the F he is paying for them??????????? Well no more! But I will make sure everyone I know and can spread the word to hears about it including watchdog. After reading all the other reviews here too, it just clarifys to me that RAC are a scam! A real Scam! It’s a disgrace. Don’t even deserve 1 star. Sat here absolutely petrified as to how my husband will get home. His phone has died now too as a result of them wasting time! Disgusting.