I am currently sat in the car park at a service station and it’s almost 3am. I am a lady on my own and I first contacted the RAC over 13 hours ago at 12.45pm. I waited at my first location for 7 hours, then got recovered and taken 20 mins down the motorway to the nearest services. After an hour I was recovered again presumably to take me home but no. This leg of the journey took me to a services within 10 mins of my house but wouldn’t go any further. So I’ve been left waiting 3 and a half hours so far, and still no sign or sound of another recovery, literally 11 miles down the motorway from my house. I’m absolutely astounded that a supposedly National breakdown service couldn’t recover me all the way home when I was only 77 miles away to begin with. The fact that they are happy to leave me alone and cold in an isolated car park is outrageous.
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