DO NOT USE RAC they leave you for hours in service areas and repeatedly lie to you saying that a recovery truck is on its way when it clearly isn’t - they admit that their service is unacceptable, if our complaints were ‘escalated’ once they were ‘escalated’ dozens of times. Empty words. Three trucks all subcontractors, (who showed us that the jobs had only recently been received by them, so the RAC had not passed the jobs on for over 8 hours) twice abandoned at services in the middle of the night. 28 hours from breakdown to home. Norfolk to Kent.
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