If we could rate this zero we would. Unacceptable, disgusting, extremely poor none existent service. Like all other people’s very poor service we are just another added to the long list that the RAC don’t seem to want to provide a good service, for any sort of recovery, no matter what your circumstances. We have been with RAC over 40 years and never been treated to such poor service, as they have got rid of most of their fleet, it is only natural service will go down hill if you don’t pay the staff, cost cutting just doesn’t work !!! As they no longer provide a service they should be struck off by trading standards ! We will be going elsewhere, so disappointed !!!!