Ms F---e J---s -Operations Officer has confirmed that even though you book a RAC mobile car service via the RAC website that they have subcontracted the service to Who Can Fix My Car! Is this legal? My service via the ‘RAC’ was very poor: • A tyre tread was calculated at 5mm across the tyre, but an MOT 37 miles after the ‘RAC’ service calculated it at 5.2.3mm with a recommendation that the tyre is changed. • My spare tyre was calculated 6.6.6mm but I do not have a spare tyre! • The mechanic Reset my Service interval but I do not have this facility on my car. • My car was taken to a Road Test which did not happen. I complained to the RAC that I thought the complete service had not been carried out and it was not value for money, and they are not interested. Very poor service from an organisation which I thought was a professional company.