I broke down 26 hours ago, left there absolutely stranded kept getting told they're on the way, finially 26 hours later they showed up, took my car while I made my own way home because it was a split recovery, they then left my car unattended for 4 hours at a service station with the key in the vehicle after promising me it would be a direct swap and never left unattended with the keys...This is still on going and they dont know when my car and key will be picked up from the services and brought home. Ultimate stress and panic. This is not a cheap car by any means. RAC are a disgrace