DON’T USE RAC - Absolutely disgusting unprofessional service!!!!!. Spoke to a very very angry aggressive woman on a Sunday morning and asked for a refund and said I already cancelled my membership twice and she started moaning and being very aggressive’. She was completely insane and refused to help after the RAC had taken £300 from my account yet again this year without permission. I am now having to contact a solicitor to get this cancelled. RAC are now owned by another company who are happy to take your money even though you’ve cancelled your membership, I have no standing order with them or direct debit and never authorised ongoing payments! Don’t use RAC anymore, absolute crooks who employ aggressive and extremely rude customer service people!!