Absolutely dreadfull, do not think about signing up if you values your sanity. I broke down in my classic car and they did everything to not attend. Firstly they told me to call the emergency services because I broke down on a road and it was too dangerous for the engineer to attend. I was on a minor A road in Devon with little traffic... Secondly they said my car was not MOT'd so they would not attend. The car is MOT exempt and fully road legal. When I argued this they demanded documents that do not exist and if they did would be impossible to get hold of whilst stuck at the side of the road. The DVLA website they were using clearly showed the car was fully road legal but the call handler would not accept that. After 10 minutes of this , baring in mind I was supposedly in a dangerous situation, he announced he was canceling the call which resulted in me uttering a single swear word as he hung up on me. To make matters worse , whilst I was trying to push the car to safety I got a call from the RAC to tell me off and to say my call was cancelled because I had used a single unacceptable word. Needless to say I exploded at him (I am normally a very calm person). I have wriiten in to formally complain and demand my money back but have responded by saying they will answer me in 8 Weeks. The next step is the FCA ...