This shower took over 27 hours (no, that's not a typo!!!) to tow my car home after a breakdown, and then failed to reply to my complaint for 2 months. I have lost wages etc as a result of their abysmal service, as well as the obvious inconvenience. I have now lodged a formal complaint with the Financial Ombudsman Service, as this firm clearly couldn't give a **** about their customers. Avoid them like the plague! I've only given them 1-star as zero doesn't appear to be an option.
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