We were left today by a busy roadside for road for 9 hours. My daughter and my dog were with me. I called every hour and was told 3 mins wait. The car broke down at 12.30pm and was we were still waiting in the dark cold night at 8pm.thankfully two traffic control officers stayed with us and tried contacting the RAC numerous times but no one came or they did not even call a third party to help us. They officers helped us contact a third party to get us home. RAC you should not be in business! My daughter is under the urgent care of duty and you did not help at all you left us by a very busy roadside for 9 hours we had no food or water!! if it wasn't for the amazing traffic control officers compassion and care we would not have got home. 9 hours do NOT USE THIS COMPANY I AM SERIOUS THEY SHOULD NOT BE IN BUSINESS. They don't deserve the one star.