Broke down on the motorway and called them. Could not be clearer that I only joined to be taken back to my address. Said I was happy to pay for that. Agreed to join on the basis I would be recovered, told them to make a model of my car. Recovery driver gets their smoking cigarettes refuses to tow me anywhere. Proceeds to smoke and Stinking of cigarettes Ended up having to wait an hour just for him to tell me that he could not take me anywhere. do not join this company. They have very few recovery drivers and even worse customer support. Namely Alicja Skoczkowska the so called Customer Care Executive who took two months to reply to me. The refuse to refund me and are complete crooks. Hopefully this helps someone not join these absolute clowns