I have been with the RAC for 25 years , I was sent a renewal to start November 6th 2023 and the monthly payments had gone up from £34 odd a month to £47 odd a month , I have called them out once in a year . I phoned the RAC today , to ask why there was such a difference in the monthly repayments , I was told that everything has gone up , I asked if they could do something to reduce the payments . I was told by the person on the phone that he would reduce the payments to £36 odd a month with free onward travel and this price would stay the same next year , I was quite happy with that . The man I was speaking to said he would just check with is Manager , came back to me and his Manager would not authorise this . So I cancelled my subscription . Terrible customer service .