I broke down struggled to contact them online with my phone finally got through to them a 8-30am kept being told different times that they would get to me sat in my car in freezing temperature I am 70yr old and waited till they turned up at about 3-30pm couldn’t get me to the garage I had to wait till the day after for tow truck between 8am till 12 o clock lunch time and I sat there again in the freezing cold then I got a call from 1st rescue and recovery about 10-45am saying RAC passed me on to them and they were 1 hour away from me, I have been with RAC 43years membership counts for nothing very disgusted