An absolute disgrace. RAC left me stranded for 22 hours (that is right: 22!) at Bristol Aiport, until I was forced to call a local roadside-recovery company to have my car towed 15 miles away to the Mercedes dealership in Weston-Super-Mare. Customer support service is farcical. Patrol teams call you to say that they are coming, only to postpone hour after hour, because they have sudden "emergencies" to handle. Needless to say, the tracking web-site is also absolutely useless.
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