Left me stranded twice now. In freezing cold conditions. 1st time on motorway DANGEROUS CONDITION in the freezing cold. 8&half HR wait. Even the traffic patrol cars felt sorry and let us sit in their car to warm up and gave foil blankets. 2nd time left me stranded again 1hr from home freezing cold conditions. I have onward travel. Makes no use. Unless their patrol car comes out 1st. Said could be 6 hrs and after call back several times. They tell me not likely gonna happen today. The manager says everytime no help can be provided u til patrol car comes. BUT NO PATROL CAR IS COMING Unbelievable they can do this to people!! Stay away and stay alive. Even their own patrol cars have said. Someone will have to die before they do something.