Absolutely disgraceful!! Car won’t start in car park with two young children and one an asthma, that we forgot to bring his inhaler. Was told it would be two hours and now the update is four hours. Phone back and was told to get a lift home to get my child’s inhaler and come back to car. The operator said since we are in a save place and it’s still daylight we are not at risk. What wonderful news to hear that asthma attacks and a female with two young children feeling vulnerable is only acceptable when it’s dark. Will definitely be cancelling this membership.