Left stranded with my vulnerable wife and child in the backwater that is Marylebone Road (central London). Around 5 hours until assisted. No updates in this time. RAC refused to come out when I logged a call out the following day (obviously my car still wasn't working). Appauling customer service during the process and now I'm being harassed for fees after I cancelled my subscription. I've worked hard all my life and built up a good credit rating but the RAC are threatening me with debt recovery agencies. I've written to CEO on numerous occasions, got one unsatisfactory reply, but I'm now being ghosted. All I want is acknowledge and for my subscription to be cancelled with me having to pay for this.