Absolute sham of a company. The company I work for has thankfully finally seen sense and left them as they can’t afford to pay people to sit in a broken down van at the side of the road all day. They left me at the side of the M25 from 4pm until 1am in winter in a van with a snapped timing belt so no heat. If they were honest I wouldn’t walked to the services but they just kept promising they’d be 45 minutes. All their recovery trucks seem to be subbed out which doesn’t help as they obviously lie to RAC to get the jobs. This isn’t a one off, we used to panic when we broke down as we knew we’d be stranded for the day.