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After 7 years membership I broke down for the first time a few days ago. I waited in pitch black, pouring rain, on the brow of a hill in the middle of the moors for 5 hours, receiving a message every half hour saying someone was on their way. They weren't. Had to call the police to cordon off my car as I had no hazard lights as the battery died. Terrifying experience. They eventually sent a third party company to tow my car. They said I had no option but to go back to where I was staying as it was a BH and no garages were open, they said they would sort it out the next day. The next day comes and they say as I had my tow I will need to pay £250 to be towed to a garage as the clutch had gone and it could not be fixed at the roadside. The RAC are crooks who sacked most of their drivers during covid, sold off the fleet and have not replenished them, all whilst still taking members membership fees. I have cancelled my renewal and will be going with Green Flag.
11 months ago
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RAC has a 1.4 average rating from 2,714 reviews

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