After a painfully long hold I was told to pay £60 to update vehicle details. Been a customer for years so not happy & was told they’d give 3 months free as a goodwill gesture. I agreed only to be told this wasn’t possible and the best they could do would be £30 rip off surcharge instead of £60. After a lifetime on hold the job was finally booked. The tracking was unreliable & the wait was around 3 hours. Lying, obnoxious staff & long waits. On the bright side just found out Greenflag is only £70 a year.
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Alice, Customer Support
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