RAC - Key Lost Please note that NOT all RAC services included within your package are actually provided. It did happen with me when I lost my remote key for Vauxhall Corsa during afternoon walk in our neighbourhood in Colchester and unfortunately I did not have any spare copy for this key. Following this incident, I immediately phoned the RAC service and requested them to provide a new key. For my biggest surprise, they had turned my request down based on if I don't have an "RAC Orange key tag, along with Membership number", then I am not eligible to claim for this service. This was the most absurd excuse I ever heard in my whole life and I was so frustrated that I ought to cancel their Direct-Debit with immediate effect, after four consecutive years with RAC (my membership No.: 200110001923843, monthly payment: £10.20). However, I managed to find an alternative key-supplier to make a new key and did cost me (£130). For sincerity, RAC helped me twice when the battery of my car was dead and they revive it and when one of the tyres was flatted and they pumped it with some air. This is just to notify everyone that not everything mentioned in your contract with a recovery company is truly going to be serviced; as when it comes to the high-cost service, some recovery companies will try to evade it. Please be vigilant. Kind regards, Noah