erview Reviews About RAC Breakdown Cover Reviews 112,146 • Great TrustScore 4 out of 5 3.9 VERIFIED COMPANY In the Insurance agency category www.r ac.co.uk Company activity See all Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 98% of negative reviews Replies to negative reviews in < 2 days Reviews 3.9 112,146 total 5-star 67% 4-star 8% 3-star 4% 2-star 3% 1-star 18% Your review is pending.Read more Jax Ince 2 reviews Rated 1 out of 5 stars Complete waste of time and money! At the beginning of December, we had an extremely cold snap in the south east. It was literally freezing. My car broke down at 10:30am. I reported my breakdown at 12pm and was told I would be rescued before 4pm. Just to add, I am diabetic. I had no food, water or medication with me as I had simply popped out to run an errand. I told the RAC this and was told that I was a medical priority and they would get someone to me ASAP. Long story short, by 10:30pm I decided to defer my rescue for the following morning. Told to be with my car by 8am and someone would be with me very soon after. 9:30am a mechanic finally arrived. He was lovely, followed me to a local garage and dropped me home with the contact number for onward travel. I made 4 different phone calls to 3 different departments trying to get them to honour my 3 day car hire. They gave me one day car hire and a £50 cheque for my delayed wait... I didn't want the £50, I wanted the hire car! After more phone calls and many tears, they finally agreed to the hire car my policy included! The absolute worst experience I've ever had. I have been posting on Facebook about their poor service and now they are threatening me! What a wonderful company 🙄