DO NOT USE RAC
Broke down on a Wednesday evening at 8.30 pm was on the motorway M61, called the RAC they said as I was in a vulnerable position on the mway and the weather was horrendous, cold and very heavy rain.
RAC said they would be there by 10pm Police came, I explained they were coming at 10.
Left standing in the rain 10pm came and went I called again at 10.30 said it would now be 11.30, this came and went called again at 12am they then said it would be 1.30 am I was so cold by this point , the RAC did not care, the police came and called them but then said I needed a private company that will take me to the services for £200
After argument they agreed to pay for the private company to take me to the services, and collect me at 4.30am
Got to 5am and they said it would be between 8.30 and 10.30am
I then said I was feeling ill as I was still soaking wet.
They then agreed to pay for a taxi but I had to leave my car there with the keys in it and they would bring my car back on the next 3-5 days !!!
There is something wrong if a company can do this to people and still be in business
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