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david reed
The RAC is a nightmare. My car broke down and the RAC estimated 8 and 1/2 hours before they could come to fix it. After a couple of hours the police said it was a danger to traffic and removed it. The following day i tried to get the RAC to attend the car at the tow yard, but they could not do it within the yards opening time. The next day was a Saturday, when the yard was only open a half day and the RAC would not commit to coming in that time. On the Monday, I called at 7 AM and they confirmed 8.51 arrival of the breakdown team. I travelled 60 miles to be there for that time but they cancelled at 8.53 AM. I did finally get my car towed by the RAC at 1.30PM. A complete nightmare. I complained and i was told my complaint was rejected and that the RAC would not answer any further correspondence about the issue
9 months ago
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RAC has a 1.4 average rating from 2,714 reviews

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