From first call to car recovery 27hours Is that a record with 48 phone calls from me in between this time frame trying to get correct info ,hire car was organised but collection was 125 miles away? In the wrong direction Yes they organised a taxi at the cost of £195 paid by rac. When I questioned the rac saying why did they not use the one 27 miles away the said oh they thought it would be closed on a sunday this cost me my sanity and 30 stressful hours I'm never gona get back .I did try and book car in to a local garage to get sorted as it was only a £250 fix at the most bur rac could not commit to get car there within the time frame garage could fit me in also asked if I could get a hire car from them on first day and I would get out a Mobil macanic but that's not an option either of these options would have cost maybe £125 either for a 2day hire or a private recovery truck but in the end cost rac £500 and still have to recover my car now over 500 miles over the next 5 days not including my and my families stress. They really need to reevaluate there finances