I have been a RAC member since 2000, every year my membership is renewed , this year my membership was review for £274 , which quite high price , so therefore i call RAC 18th march to make a arrangement in installments or i would need to cancel as i cant afford it and also i would not have suffiicent moneis in My BanK account where i have a morgage and other essential bills going out. Today 27th march and i have not recieved once call from RAC to make this arrangement and i have been told by there sales and customer service team the money has been been taken out from my account with any authorisation and they will take 14 days for the refund to happen . also they will charge additional £25 for cancellation fee, so this how they treat loyal customers who have been a member since 2000 , 24 years , shame RAC, all this could have been avoided if your set up a installment plan