I had a flat tyre, being a woman, I didn’t have the strength to change it mysel, reported the flat tyre at 2.20pm and they arrived the following morning at 10.30…… whilst on the phone with them, they asked me if I could ask my neighbours for help! Second experience was a broken back screen, they said they would not cover this as it was my fault so I would have to pay for them to get me back home! I have level 4 which is the maximum you can get!
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