Poor customer service. I had the top package included help and customer service did not receive none of that my car was at the workshop for repairs.I called the RAC. And asked for onwards, travel I was told to provide proof that my car was in the garage it was Saturday afternoon and they was closed so I could not get in contact with the owner I was told that RAC onwards travel will call me back. I did not receive any call today is now Monday and I am still without a vehicle. And no phone call from the RAC. So what I have decided to do is call them up and cancel my membership. As I did not receive the service, what I required and what I was paying 35 pounds a month for what 420 pounds a year looks like I will be joining the AA. For half the price