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Henry
I was misled and pressured into buying an expensive Premium battery from RAC and was promised that I would be covered under warranty whatever happens and not shown any T&Cs at the time. The battery failed after a few months and RAC are trying to claim that the car caused the battery to fail despite the most recent engineer saying that there are no problems or drains on the car. I have raised my case with RAC and have been corresponding with Emily G who is now not responding to emails. I have offered RAC evidence that the battery failure was not down to the car and also that I was not shown any T&Cs prior to purchasing the premium battery from RAC. I have both been misled and pressured into purchasing something we did not want or need from RAC. We have now have asked RAC for a deadlock letter and to cancel the memberships for all our vehicles which so far they are refusing to do, which is unlawful. I will continue to keep people updated regarding my experience.
7 months ago
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