Login
Start Free Trial Are you a business?? Click Here
Anonymous
After being a member of over 30 yes I was appalled at the way my breakdown was dealt with. Being with the caravan club was supposed to give piece of mind but it totally the opposite. Brokedown on 1 motorway, engineer given different motorway. Calls made but no sign of recovery. After 12 hr wait recovery appeared, & taken to camping venue. Return trip worse that original. Call at 4.30pm recovery appeared 1pm the following day. Again lots of calls I was offered a taxi but I had animals with me so not an option. Recovery finally arrived, wasn't told about the caravan. I waited patiently for the renewal only to find out that membership was cancelled without any discussion. Had I needed help between the bad recovery & the renewal date I would have been left high & dry. Then to add insult after contacting them a got a letter with a cheque for £50 as compensation for the way things were dealt with, no apology just "complaint didn't meet their criteria" no mention of cancelled membership. Not recommending RAC anymore. Shame on you leaving a woman alone for hours waiting for recovery. No pride in your work ethic of prioritizing lone women
7 months ago
Read RAC Reviews
RAC has a 1.4 average rating from 2,714 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial