They don't even deserve the one star, Absolutely shocking service, Car broke down 3.30pm 9th May, Outside a school on a main road, I was in the car with two small children, weather was boiling hot I was told to wait with the car. I called a 6.00pm and they said go home and they would call back before they come, they arrived at 11.00pm, could t start the car, called a recovery firm they jumped started and was told that the car will take me home but would not start once turned off, and that I would have to call the following day to get the car transported to a local garage, Today is the 10th May 2024, I called this morning at 10.30am for a recovery to the local garage being told they would be arriving within a few hours, it now is 5.15pm and I'm still waiting for them to arrive the garage has actually closed at 5.00pm, so I am still sitting waiting for them, how is this company running RAC, I can't even explain how stressed and anxious this ordeal has made me feel, I have now booked a recovery for tmrw morning with another firm and paid £98.00 for them to drop the car of at the local garage, and there was me thinking that I had annual cover with RAC to cover me in a breakdown, they have no morals what so ever let's just say the DD I have cancelled, I have just called them now again at 17.22pm they have now switched to a customer team in India who have said that the recovery truck will arrive at 7.30pm even though the garage is closing at 6.00pm, I have asked them what will they do with the car at 7.30pm and she has told me she doesn't know,