Decided to go with RAC for both my children when they passed their driving test. Having recently renewed my sons membership to what we believed included onward journey to anywhere in the UK we were told today no we will only drive you 10 miles. My son and his girlfriend broke down just outside Bristol this morning. My son was told he would have to wait 3 hours. An hour later he was told someone was on their way and would be 20-30 mins. An hour after this message he was told sorry it will be another 2 hours. I then called RAC to state that my son needed to get home as he had run out of medication. I was told at 4pm that he would be prioritised. By 7pm nothing so my husband and I borrowed a tow bar and drove 80 miles to get him. At 8.30pm he was told to expect a different breakdown company to be with him anytime up until 2am !! The breakdown man arrived at 10pm took a brief look stated he couldn't fix it and left (after sharing his less than favourable opinion of the RAC). After a 4.5 hour round trip of 160 miles we got them safely home. What an appalling service a 10 hour wait to be told there's nothing they can do, no garages open in a 10 mile radius. I will be cancelling both memberships immediately. I'm so angry that they were left with terrible communication and arrival times constantly changing. What a joke. Would advise people to avoid RAC at all costs