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Anonymous
Extremely disappointed with the service. I had called someone out for fix my car and he was unable to fix it so he arranged to send out RAC Mobile Mechanic. Before booking he confirmed a set price with me and never once said it will go up so I agreed with having that and I paid. I called them day before they were going to come out (even though they said they would get in contact with me) and it took me over a hour to get a hold of them and when they finally did answer the phone within 5 min they hung up and I had to call again and that took a hour again when I finally got a hold of them they were very rude and then changed the price of what I had already been quoted. While on the call they even admitted fault saying it is something that has been going on for some time now. They were going to order the part the night before but how would they know if the part was in stock? I had to pay within 24hr after the booking so you would have thought they would have ordered the part asap. I gave 1 star but if I could give lower I would. I really do not recommend using this service.
6 months ago
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RAC has a 1.4 average rating from 2,714 reviews

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